Seasonal Influenza Vaccination Programme 2019/20

NHS England made some major changes to the 2018/19 flu vaccination programme. One of which was a different vaccine recommended for patients aged 65 and over. This is called an adjuvanted trivalent vaccine (aTIV). Adjuvants work to boost your immune response to a vaccine and make it more eff ective and long-lasting. This made the flu season more complicated and meant that we had to organise separate clinics to safely manage the age groups and vaccine administration.

The Arch Medical Practice have various flu vaccination clinics available for patient’s to book in. Please call 0161 226 0606 to book your appointment now! 

Please keep an eye our for advertising in the surgery and online details for the this years programme. If you aren’t sure if you are eligible for this years 2019 programme please follow the attached link which will hopefully give you the answers you need

Public Health England Information Leaflets

We wish to raise awareness of a number of PHE (Public Health England) information leaflets that you may find useful this summer:

•During this time of year PHE encounters an increase in the number of cases of Lyme Disease, to assist you, PHE have created a one page summary about Lyme Disease (please see attached pdf below) that includes where to access additional information and awareness raising resources.

•In addition, in time for the summer holiday season PHE have published a ‘Rabies Information for Travellers’ leaflet through which we wish to raise awareness of the management of returning travellers who have received an animal bite abroad.

•Furthermore in relation to the risk of Rabies in the UK from bat bites, a ‘Bat contact and rabies risks’ leaflet has been developed to ensure health professionals and the public know what to do if someone experiences a bat bite. During this hotter weather, PHE have seen an increase in bat bites being reported across England and wish to raise awareness of risk.

Patient Participation Group (PPG)

The Arch Medical Practice are proud to introduce a new way of connecting with our patients. We have now set up a online Patient Participation Group where patients can have their voices heard.

myPPG is an online discussion forum where Practice Managers, Deputy’s and GPs can connect with a diverse range of their patients to discuss matters at the practice. myPPG is a ‘sounding board’ for ideas and helps identify new services to meet patients’ needs, through posts, easy to run polls and questionnaires. You can visit the site here

How does it work?

myPPG works in a very similar way to the popular Practice Index forum. Once you register your practice, you will be provided with a private forum where only you and your practice patients can access. Here patients can post messages and comments and make positive and constructive suggestions about your surgery. You can respond and other patients can join in the discussion.

For more information about our PPG group, what it might entail and future schedule discussions please contact the practice.

The Arch – Bank Holiday Closures

This page contains a calendar of all 2019 bank holidays for England.

We are closed on the following days:

  • New Year’s Day: Tuesday 1 January
  •  Good Friday: Friday 19 April
  • Easter Monday: Monday 22 April
  • Early May bank holiday: Monday 6 May
  • Spring bank holiday: Monday 27 May
  • Summer bank holiday: Monday 26 August 
  • Christmas Day: Wednesday 25 December
  • Boxing Day: Thursday 26 December

Please contact NHS 111 should you require urgent medical treatment when the surgery is closed.

Alternatively, you can visit the Walk In Centre situated at either, Manchester Royal Infirmary or Boots on Market Street in the city centre.

Online Triage

On our new website we will be offering an Online Triage system. The Online Triage system is there to help patients see the right person for treatment or could save you a tip down to the practice, since sometimes we may be able to help you with your concerns by phone, text or email.

The Triage system offers many different services ranging from advice on Hay fever/ Back Pain/ Earache/ UTIs/ Toothache and much more.

The system has been designed to direct you in the direction of treatment that best suits your symptoms weather that being NHS 111, going to the pharmacy, out of hours, Accident & Emergency or booking an appointment with your usual GP.

Patients can access self-help resources and receive self management plans on how to improve your symptoms.

The service is available 24 hours a day on the website. We will review and respond to everything you send to us. Please allow a 48 hour response turn around on general enquiries, we will try to reply as quickly as possible but depending on demand this could take longer than usual.

If you have any queries with regards to the Online Triage service and how it works then please contact Matt Jennison on 0161 226 0606.

News From The Arch

Prescription wait times.

It has been decided that from the 1st of April 2019 we will be changing our policy on prescription wait times. It will be increased from a 48 to a 72 hour period. Please allow adequate time when requesting repeat prescriptions. Local Pharmacies have been made aware of the change and will update their records accordingly. If you have any queries regarding this change then please do not hesitate to contact the practice prescribing team.

Registered Carers

A registered carer is someone that looks after a relative, partner or friend and doesn’t receive any financial benefit. We, The Arch Medical Practice are working closely with Manchester Health & Care Commissioning to identify these patients and what more we can do to help that populations. If you are a registered Carer please inform Matt (DQ Lead) at the practice so we can update our records accordingly. Once you have done this please complete the attached Survey Monkey questionnaire. If you would prefer this in hard copy form please let us know.

We at The Arch offer various support for our carers. Addition support can be offered at ‘Carer support days’. To see their leaflet and upcoming events please see the below attached leaflet.

The Arch on Twitter

Are you on Twitter? Yes? So are we…. We recommend that all our patients join our twitter page to keep up-to-date with surgery news.

We have recently re-installed our in house twitter account to send Health campaign information, practice updates, local meetings and many more patient related information.

If you would like to follow the Arch on twitter our username is @ArchMedical. Please note that we DO NOT respond to direct messages on the app and all queries should be sent to the practice directly. You can find out how to do this by looking at the contact section.

Macmillan cancer listening and information leaflet