Out of Hours cover

For non-emergency healthcare outside of surgery hours, please call the surgery line and you will be diverted to our out of hours service.

In case of emergency, please call 999.

For non emergencies or general advice outside practice hours please contact 111 who will advice appropriately.

Home visits

If you are too ill to attend the surgery, please request a home visit via the appointments telephone line. Our GPs will assess your symptoms over the phone prior to arranging a visit.

Please refrain from requesting a home visit unless absolutely necessary. This is to reduce the impact on other patients.

Telephone appointments

Our GPs are allocated timeslots throughout the week for these telephone appointments. Please speak with reception if you require an appointment with a specific doctor. Please be aware that the specific Doctor you want/need may not be working the day you are requesting for.

Egton Online Consultations

With the ever growing pressures on GP surgeries and national shortage of GP’s current GP practices are continually looking for ways to improve access to meet demand and allocate correctly the type of service or advice your condition requires. We have now introduced an online service that can be accessed directly from our website called ‘Online Consultant’

We now provide in-depth online consultations to assess patients at home. The system is designed to actively signpost patients should there issue be more pharmaceutical related or if you issue is above primary care and warrants an Emergency Department visit. Please note, we have a 48 hour turn around from the original document sent to provide a response.

Disabled access

Our premises are fully accessible to the disabled. If you require any additional assistance, please speak to a member of the practice team.

Appointment reminder service

The practice will remind you of any appointments via text message. For more information please speak to Matt Jennison at the practice. It is important to ensure that medical records are kept up-to-date so we can send confirmation texts.

Travel advice and immunisations

Due to indemnity the practice is no longer able to provide vaccines that are chargeable. For example, Hep B and Yellow Fever. Patients are to go directly to Super Drug in Manchester Piccadilly station. If you would like to discuss this in more detail please contact the practice reception department.

Non NHS-Services

If you need a special examination, eg for fitness to undertake sports, pre-employment, HGV, PSV or elderly drivers, this will be done by appointment and a fee will be charged. Completion of insurance or similar forms will be available for collection at the reception desk usually after 5 working days.

Certificates and Forms

Most of the services your doctor provides for you are supplied under the National Health Service. There ae, however, some letters, reports and other documents which are NOT covered by the NHS. This information below is provided for guidance and fees may be subject to change without notice.  

Private Sick note £15.00
Private Prescriptions £15.00
Benefits claims form (sickness/accident) £27.00
Student – certificate of absence £15.00
Student – enrolment questionnaire £15.00
Provident association (e.g. BUPA, PPP) claim form £27.00
Health club letter – fit to exercise £15.00
Fit to model/ act letter £15.00
TWIMC/ doctor’s letter £15.00 up to 2 pages
*Additional letter pages* £5.00 per page

Medical examination and reports

PCV/LGV/Taxi medical examination and report £100.00
HGV/PSV examination and report £130.00
Police Health questionnaire (for employment) £28.00

Access to records under Data Protection Act

Print out of records held of computer/results £10.00
Copy of records paper and computer £50.00

Travel abroad (Admin)

Fitness to fly (letter only) £15.00
Fitness to fly certificate £20.00
Fit to travel – extract from records £58.00
International certificate of vaccination £15.00
Countersigning passport form/photographs £25.00
Camp America report £15.50
Travel cancellation claim form £35.00

Please be aware that Occupational Health services are supplied by your employer, it is not something handled by this practice.