The Accessible Information Standard tells us how we should make sure that disabled patients receive information in formats that they can understand and receive appropriate support to help them to communicate. We must follow the Accessible Information Standard by law. These standards include ensuring that people get information in different formats if they need it, such as: large print, braille, easy read, email etc.
Further information can be found on NHS England’s website at: www.england.nhs.uk/ourwork/patients/accessibleinfo/
Please let the receptionists know if you require any communication or information support needs.