Patients who do not attend their appointments are a drain on surgery resources and create problems for us all. We therefore have a policy to deal with this problem.
First appointment missed you will receive a letter or a text from the practice.
Second appointment missed you will be informed that persistent failed attendance may result in your removal from the practice list.
Further missed appointments may result in your removal from the list.
If you are unable to keep your appointment please notify the surgery as soon as possible.