If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. You can do this on line through Patient Access. We now offer a text message reminder system, if you wish to cancel the appointment you can reply CANCEL to you text message booking confirmation, this will automatically cancel your appointment for you. Please make sure we have an up to date mobile number for you if you would like to take advantage of this service.